Refund policy

RETURN & REFUND POLICY

Last Updated: June 2026

At Parshwanath Mart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Products can be returned within 7 days of delivery.
Items must be unused, unopened, and in their original packaging with all tags and accessories intact.
Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.
Certain products such as personal care items, consumables, customized products, and hygiene-related products may not be eligible for return.

If you receive a damaged, defective, missing, or incorrect product, you must contact us within 48 hours of delivery.

To process your request, please send:

Email all return and replacement requests to:

Email: jainsudhanshu7472@gmail.com

Claims without sufficient photo/video evidence may be rejected.

Once the returned product is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days.
Refunds will be issued to the original payment method.
Shipping charges (if any) are non-refundable.

Orders can be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.

Email: jainsudhanshu7472@gmail.com